Shipping and returns
Shipping your order
Packages will be shipped in a simple and discreet cardboard box. Each product is handmade and therefore unique. A delay of a few days must be taken into account when placing your order. We are a small business and there are only two of us managing everything. Also, we do our best to fulfill your order as efficiently as possible.
You will have One Shipping solution and we will provide you with a tracking number.
Our shipments are made without signature but with tracking number.
We would also like to remind you that to facilitate the management of the store, we only do one mailing session per week (generally Friday, but this may vary depending on public holidays, etc.).
Shipping costs include handling and packaging costs as well as shipping costs. The handling costs are fixed, while the transport costs vary depending on the total weight of the shipment. We advise you to group your articles in a single order. We cannot combine two separate orders placed separately, and shipping costs will apply to each of them. Your package will be shipped at your own risk, but special precautions are taken to protect fragile items.
The boxes are largely sized and your items are well protected.